Smart World Privacy Policy
Welcome to www.smartworldtravels.com. This Privacy Policy refers to Smart World Travel & Tours Sdn. Bhd. (Registration Number: 744179-H/KPK/LN:4634) as "us," "we," or "our." We are dedicated to safeguarding your privacy. This policy explains how we collect, use, store, and share your personal information.
By sharing your personal information with us, you agree to its collection, use, and disclosure in line with this Privacy Policy and any other applicable agreements between you and us. Please be aware that we may update this policy periodically by posting revisions on our website. We encourage you to check our website regularly to remain informed about our latest Privacy Policy.
1. What Is Personal Information?
Personal information refers to details or opinions about an individual that can reasonably identify them. This may include your name, age, gender, postcode, and contact information.
2. What Personal Information Do We Collect?
We may collect the following types of personal information:
- Name
- Mailing or street address
- Email address
- Telephone number and other contact details
- Age or date of birth
- Device ID, type, geo-location information, IP address, and web log data
- Details of products or services you’ve purchased or inquired about
- Information provided directly through our website or indirectly via other linked platforms
- Customer survey responses
- Other information required for interactions with us
Additionally, when applying for a position with us, we may collect information about your work history, contact details, and relevant background checks from recruitment consultants or referees.
3. How We Collect Information
We collect personal information directly from you or third parties when you:
- Register on our website
- Communicate with us via email, chats, or other channels
- Interact with our website, services, or advertising
- Apply for a position with us
4. Why Do We Collect Personal Information?
We use your information to:
- Provide access to our website and services
- Improve our website, business operations, and user experience
- Send notifications, updates, and responses to your inquiries
- Administer promotions, surveys, or events
- Comply with legal obligations and resolve disputes
- Assess employment applications
We may also share anonymized consumer insights with trusted third parties to enhance services.
5. Direct Marketing
We do not use your personal information for unrelated direct marketing. Rest assured, your email inbox won’t receive spam unrelated to your booked activities.
6. Disclosure of Personal Information
We may share your information with:
- Our employees or related entities
- Service providers assisting with website or service operations
- Legal or financial advisors
- Payment systems operators
- Business partners or agents
- Relevant authorities, as required by law
7. Cookies and Website Usage
We collect data about your website usage, such as visited pages and IP address, to improve functionality. We use cookies and similar technologies to track usage patterns and enhance user experience. You can disable cookies in your browser settings, but this may limit website functionality.
We use Stripe for payments and analytics, which may collect data such as device information and transactional details. Stripe uses this data to improve its services. Learn more about Stripe’s Privacy Policy here.
8. Security
We continually implement measures to protect your data from unauthorized access, loss, or alteration. While no system is perfectly secure, we strive to safeguard your information effectively.
9. Links to Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies before using such sites.
10. Accessing and Correcting Your Information
You can request access to or correction of your personal information by contacting us at www.smartworldtravels.com/contact. We may need to verify your identity before fulfilling
11. Data Erasure
In certain jurisdictions, you can request the deletion of your personal information. However, we may retain necessary information for legal obligations, fraud prevention, or legitimate business interests. Data shared publicly (e.g., reviews) will remain visible but disassociated from personal identifiers.
12. Complaints
If you believe we have breached privacy regulations or mishandled your personal information, please contact us through www.smartworldtravels.com/contact. Include your contact details and a clear description of the issue. We will respond within a reasonable timeframe and guide you on further steps if needed.
13. Policy Updates
We reserve the right to modify this Privacy Policy. Changes will be published on our website with the "Last Updated" date noted. Material changes will be communicated via email at least 30 days before taking effect.
14. Contact Us
For questions about this Privacy Policy, or to request corrections or make complaints, contact us at www.smartworldtravels.com/contact.
Last updated: 5th December 2024
